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Author Topic: mkv "cannot render the file"  (Read 4270 times)

Gal

  • Guest
mkv "cannot render the file"
« on: April 08, 2012, 03:54:32 PM »


Hi,

I followed all the download instructions and am using the 'Media Player Classic', but none of my mkv files will play.  I am having the same issue with VLC media player - there nothing happens when I try to open the file.  Here, I get a message at the bottom of the media player window - "cannot render the file".

I have played the same files on another computer and there they worked fine.  That was with XP and now I have Windows 7.

Below is a log that I created with Insurgent - don't know what any of it means.

Any assisstance will be appreciated.

Thanks.


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namaiki

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  • Posts: 3247
Re: mkv "cannot render the file"
« Reply #1 on: April 08, 2012, 05:33:09 PM »

Please check MediaInfo and do a CRC check for one or two affected files. See below for instructions.
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When asking for help, please do the following:
1. Open the video in MPC-HC and tell me what items are listed in the menu: 'Play-> Filters.'
Download the CCCP Insurgent and:
2. Tools > Media Information > "problem file"
3. Tools > Test Render > "problem file"
4. Tools > CRC Check > "problem file"
5. File > Save Log
6. Open the log you just saved in Notepad and copy the entire contents into your next post.
 

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